PAYMENT

PAYPAL

We accept payment via paypal and all charges by paypal are fully borne by us. Our paypal account is at sales@frouses.com

INTERNET TRANSFER & ATM TRANSFER

1) Please make payment within 12 hours upon receiving our order confirmation email. Otherwise, all unpaid items will be released back to our online store.

2) For internet transfer please reply to our order confirmation email with the following: Order No, IB Nick, Transaction Number, Time of Transfer and Amount Transferred.

3) For ATM transfer, kindly reply our order confirmation email with a screenshot of you ATM transfer receipt for verification purposes.

SHIPPING INFO

For Local Delivery

1) Orders will be processed and shipped within 1 to 3 days upon payment confirmation.

2) A flat fee of SGD1.70 will be charged per parcel for local normal postage for all items and will be delivered by Singpost. (2 to 5 working days)

3) For Standard Courier, a flat rate of SGD2.90 will be charged per parcel. (1 to 3 days)

4) Tracking details will be provided for registered mail and courier delivery.

7) For Standard Courier, we are engaging Ninja Van and our own private courier for their delivery services.

8) Please note that we will not be held liable for any lost mail for all orders mailed via local postage. Thus standard courier is highly recommended.

For Overseas Delivery

1) Overseas shipping will be charged based on the amount purchased and will be done by Singpost

amount will be advised accordingly at check out.